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Operations Self-Check

Tick yes or no for each question. Every "no" is a place your business may be losing time, money or consistency.

Labour

Labour

  • Is your rota built from forecast sales, not last week's rota?
  • Do you know your labour cost as a % of sales every week?
  • Are shift start and finish times matched to your busiest and quietest hours?
  • Is overtime approved before it happens, not discovered on payroll?
  • Could every team member explain what a good shift looks like?
Stock & GP

Stock & GP

  • Do you run a full stock count at least once a month?
  • Do you know the gross profit of every dish or product you sell?
  • Is waste recorded daily, with a reason?
  • Are par levels set for your key items and actually used?
  • Have you compared supplier prices in the last six months?
Systems

Systems

  • Do your till, rota and stock systems share data, or is it typed in twice?
  • Is your team trained on every system you pay for?
  • Can you see yesterday's sales, labour and GP in one place?
  • Have you cancelled tools nobody uses?
Management structure

Management structure

  • Does every manager know which numbers they are responsible for?
  • Is there a regular weekly meeting to review performance?
  • Could the business run well for a week without you there?
  • Do managers have time set aside for training their team?
Day-to-day processes

Day-to-day processes

  • Are opening and closing checklists written down and signed off?
  • Are food safety and health & safety records up to date today?
  • Do new starters follow a set induction?
  • Is the guest experience the same on a quiet Tuesday as on a busy Saturday?
  • Is there a written process for handling complaints?

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You can see your results now. Unanswered questions are skipped.

More than a few "no" answers?

The Operations Health Check reviews all of these areas inside your business - 3-4 hours on site, €395 + VAT, with a practical action plan of your five biggest opportunities.

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