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People
Leadership pipeline
Built GM and Head Chef development programme - 14-month minimum management tenure, promotions from within.
The challenge
Keep strong General Managers and Head Chefs, and grow the next ones from within the team.
What we did
- Built a GM and Head Chef development programme.
- Built internal training and leadership development pipelines.
- Engineered group bonus structures tied directly to site performance.
The result
- 14-month minimum management tenure.
- Promotions from within.
- 220+ team members led.
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